Enterprise UX at Scale
Enterprise UX at Scale
Worked on B2B POS, hospitality systems, and internal platforms within Jio’s Central UX team.
Built scalable, constraint-aware workflows across complex, regulation-heavy journeys.
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Client
Jio
Year
2023
Category
Product Design
[Scope]
The following projects reflect my design contributions across multiple enterprises at Jio.
01
Armani Caffe
Worked on hospitality POS UX by studying café operations, defining task flows, and refining features like split and merge orders.
01
Armani Caffe
Worked on hospitality POS UX by studying café operations, defining task flows, and refining features like split and merge orders.
02
Metro B2B POS
Conducted POS research, identified B2B vs B2C differences, and delivered journey maps, task flows, and feature ideations.
02
Metro B2B POS
Conducted POS research, identified B2B vs B2C differences, and delivered journey maps, task flows, and feature ideations.
03
Netmeds
Collaborated in a cross-disciplinary Design Sprint to explore improvements in Netmeds’ core user journeys.
03
Netmeds
Collaborated in a cross-disciplinary Design Sprint to explore improvements in Netmeds’ core user journeys.
04
PeopleFirst
Researched Reliance’s employment portal, identified problem areas, benchmarked CRM platforms, and shared market insights.
04
PeopleFirst
Researched Reliance’s employment portal, identified problem areas, benchmarked CRM platforms, and shared market insights.
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©2026 Rahul Agarwalla
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